Privacy Policy
Last updated: June 18, 2026
ModelMint is run by [PLACEHOLDER: LLC legal name] ("we", "us"). This policy explains what we collect and why. The short version: the add-in works locally inside Excel and never sends your spreadsheet data anywhere, and we keep the rest to the minimum needed to sell and support the product.
What we collect
- Purchase information. When you subscribe, our payment processor (Stripe) collects your name, email, billing address/country, and card details to process the payment. We receive your email, billing country, and subscription status, but we never receive or store your full card number.
- Support information. If you email us, we keep your message and email address so we can reply and keep a support history.
- Basic website data. Our host may log standard request data (IP address, browser type, pages requested) for security and to keep the site running. [PLACEHOLDER: state your analytics tool here, or "We do not use advertising or cross-site tracking cookies."]
How we use it
- To deliver ModelMint, process your subscription, and send receipts and important account notices.
- To answer your questions and provide support.
- To keep the service secure and to meet legal and tax obligations.
We do not sell your personal information, and we do not use it for advertising.
Who we share it with
Only the service providers we need to operate, under their own privacy terms:
- Stripe for payment processing and subscription billing.
- Our email provider for receipts and support replies.
- Our website host for serving the site and downloads.
We may also disclose information if required by law.
Data retention
We keep purchase and support records for as long as needed to provide the service and to meet legal, accounting, and tax requirements, then delete or anonymize them.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. To make a request, email [email protected] and we will respond within a reasonable time.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, but we work to keep what little we hold safe.
Children
ModelMint is a professional tool and is not directed to children under 16, and we do not knowingly collect their information.
Changes
If we update this policy, we will change the date above and, for material changes, give notice on the site.
Contact
Questions about privacy: [email protected]. [PLACEHOLDER: legal entity name and mailing address.]
[PLACEHOLDER: this template is provided for convenience and is not legal advice. Have a lawyer review it, especially if you have EU/UK (GDPR) or California (CCPA) customers.]